Growing Top Performers in RCM | Kisaco Research
  • Discover a proven approach to cultivating top performers as a foundation for sustained success. We will focus on the 3 Cs—compassion, consistency, and coachability—key traits for leaders at every level.
  • Learn how setting clear guardrails for leadership while promoting autonomy can drive high-performing, cohesive teams.
  • Explore how adopting a servant-supportive leadership style led to measurable results, including a 22.3% increase in team engagement, a 117% reduction in turnover, and an improved budgeted fill rate from 93.2% to 98.5%.
Session Topics: 
Revenue Cycle Management
Speaker(s): 

Author:

Willie Brown

VP, Revenue Cycle
Sentara Healthcare

Willie Brown

VP, Revenue Cycle
Sentara Healthcare